Policies

Appointments & Cancellations

You are responsible for attending each appointment and agree to adhere to the following policy: If you cannot keep your scheduled appointment, you must notify our office to cancel or reschedule the appointment within 48 hours of the scheduled time or you will be charged the full appointment visit fee. If you cancel or reschedule more than once, we may re-evaluate your needs, desires, and motivations for treatment at this time.

Fees/Insurance

For Nevada patients, we currently accept Optum/UnitedHealthCare, Aetna, and Cigna/Evernorth commerical insurances. Currently, we do not accept any commercial insurance for Arizona. All other patients will be considered cash pay and will be responsible for payment prior to being seen. This practice does not accept community and state plans, including Medicare or Medicaid. You will be charged day-of for your session before your session time. Acceptable forms of payment are exact-amount cash, or credit/debit card on file. In the event that a scheduled appointment time is missed or cancelled less than 48 hours, please refer to the "Appointments and Cancellations" policy above. Any late cancellations or no-shows will result in the client being charged the full appointment visit fee.

We can provide you with an itemized receipt/superbill that may allow you to get reimbursement from your insurance company usually between 60-80% after your deductible is met. The clinician reserves the right to terminate the treatment relationship if more than 3 sessions are missed without proper notification.

Controlled Substance

Controlled substances are prescribed sparingly in this practice in an effort to keep you safe. They are also highly regulated by the Drug Enforcement Agency (DEA). My prescribing of such medications is monitored, and providers are held accountable for prescribing practices. State laws require that additional measures be taken when prescribing controlled substances. We want our clients to know how seriously we take the prescribing of these types of medications. A controlled substance is generally a drug or chemical whose manufacture, possession, or use is regulated by a government, such as illicitly used drugs or prescription medications that are designated by law.

It is the expectation of this practice that the controlled medication will be taken as prescribed and not self-adjusted. This means you will not increase or decrease your dose or stop taking it without talking to your prescribing provider.
Self-adjusting prescribed psychiatric medications can be dangerous and can lead to seizures, or death. Mixing these controlled medications with other substances such as alcohol, narcotics (pain pills), muscle relaxers, or other controlled substances can also lead to death.

CONTROLLED MEDICATIONS WILL NOT BE REFILLED EARLY. It is your responsibility to take them only as prescribed. Insurances will also not pay for them to be filled early. Please do not call the office asking for them to be refilled early.

CONTROLLED MEDICATIONS WILL NOT BE REPLACED. It is your responsibility to make sure that your medication is kept in a secure place to prevent loss or theft. If you report to our office that your controlled medication(s) has been lost, misplaced or stolen, it will not be replaced.

No Controlled Substance will be prescribed to Arizona patients at the moment.

Disability Policy

The client must have been a client of this office for at least 6 months for long-term disability or SSI forms to be completed. We are happy to provide your medical records, but we will not make the determination if you qualify for long-term disability.
A client must have completed two visits for short term or FMLA forms to be completed.
Paperwork can take up to 14 days for completion. It may be completed earlier, but it is done on a first come first served basis. Please understand it is difficult to rush this process due to the limited staff available to complete these forms.
Clients must be compliant with on-going treatment including medications and keeping appointments to have the office to continue filling out disability forms.
Clients must have seen the provider within the last 30 days to submit disability paperwork.
Blank forms will not be accepted: At a minimum the client’s name and date of birth should be filled out on the form prior to submission.
There is a charge to fill out these forms each time they are completed: $50-150 per form depending on length is due before the form is returned to the client.

Contacts/Emergencies

Current Office hours are from Thursday - Sunday 11am- 2pm or by appointment.

If you need to contact the clinician for any reason please text or call 702-850-1112, leave a voicemail, and a return call will be made as soon as possible. You may also email contact@clearmind-psychiatry.com for questions and a response will be made as soon as possible. In case of an emergency, you can access emergency assistance by calling the National Suicide Prevention Lifeline at 1-800-273-8255.

Text HOME to 741741 from anywhere in the United States, anytime, about any type of crisis. Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via a medium people already use and trust. If either you or someone else is in danger of being harmed, dial 911 or go to your nearest emergency room.

Termination

We reserve the right to dismiss any patient from the practice for any of the following reasons: Each individual's situation is different, and dismissal from the practice is reserved as a last resort. Whether or not to dismiss a patient is at the provider's discretion.